Privacy Policy

Last updated: September 29, 2026

Growthboosta operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Growthboosta is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.

• Financial information including payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details. Payment card information may be processed directly by our payment providers and may not be stored by Growthboosta.

• Account information including your username, password, security questions, preferences, and settings.

• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.

• Communications with us including information you include in communications with us, for example, when sending a customer support inquiry.

• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate our website.

• Marketing and advertising information including information about your interactions with advertisements, marketing communications, products, pages, and other content, including information collected through cookies, pixels, and similar technologies.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, place an order, or otherwise provide us with your personal information.

• Automatically through the Services, including from your device when you use our products or services or visit our website, and through the use of cookies, pixels, web beacons, and similar technologies.

• From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

• From our partners or other third parties, including advertising, marketing, analytics, payment, fulfillment, fraud prevention, and technology providers.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, arrange shipping, facilitate returns and exchanges, create and manage your account, remember your preferences and items you are interested in, provide customer support, enable you to post reviews, and create a customized shopping experience.

This may include using your personal information to better understand how customers interact with our Services and to improve our products, website, services, and shopping experience.

Payment Processing

We use third-party payment providers to process payments and facilitate transactions made through our Services.

Depending on the payment method you select at checkout, your personal and transaction information may be shared with the relevant payment provider as necessary to process your payment, complete your transaction, verify the transaction, prevent fraud, manage risk, and comply with applicable legal and regulatory requirements.

Paystack

If you choose to pay using Paystack, certain personal and transaction information may be provided to Paystack as necessary to process and facilitate your payment.

This information may include your name, email address, phone number, billing and shipping information, transaction details, payment information, IP address, device information, and other information necessary to process the transaction, prevent fraud, manage risk, verify transactions, and provide payment services.

Paystack may independently process personal information in accordance with its own privacy practices, privacy notice, terms, and applicable laws.

You can learn more about how Paystack collects, uses, stores, and shares personal information by reviewing the Paystack Privacy Policy available on its website.

Paystack may independently process information associated with transactions made through its services for purposes including providing payment services, transaction processing, fraud prevention, risk management, identity verification, transaction monitoring, compliance with legal and regulatory requirements, and improving its services.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including to send marketing, advertising, and promotional communications by email, text message, or other permitted communication channels, and to show you advertisements for our products or services on our Services and on other websites and platforms.

We may use information about products you view, add to your cart, purchase, or otherwise interact with, together with other information collected through cookies, pixels, and similar technologies, to measure advertising performance, understand customer interactions, personalize advertising, and help us deliver advertisements that may be more relevant to you.

Meta / Facebook and Instagram Advertising

We use advertising and measurement tools provided by Meta Platforms, Inc. ("Meta"), including the Meta Pixel and Meta Conversions API, through Shopify's Facebook and Instagram sales channel.

These technologies may collect information about your interactions with our website and may allow certain information to be shared with Meta for purposes including advertising, measuring advertising performance, understanding how visitors interact with our Services, matching customers or visitors with accounts on Meta's platforms, improving advertising delivery, and creating or measuring audiences.

Depending on your interactions with our Services and the data-sharing settings available to us, information shared with Meta may include certain identifiers and contact information, such as your name, email address, phone number, location, IP address, and other device or browser information, as well as information about your browsing and shopping activity.

This may include events such as when you:

• Visit or view a page;

• View a product;

• Search our store;

• Add a product to your cart;

• Begin the checkout process;

• Enter payment information during checkout; or

• Complete a purchase.

The information shared with Meta may be used by Meta in accordance with its own privacy policies and terms.

We use these technologies to help us understand the effectiveness of our advertising, measure conversions, improve our advertising campaigns, and show more relevant advertisements to potential and existing customers.

Depending on your location and applicable law, you may have rights to object to or opt out of certain processing activities involving targeted advertising or the sharing of personal information for advertising purposes. You can exercise applicable opt-out rights through the options provided on our website, including our data-sharing opt-out page.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.

Our payment providers and other service providers may also independently process transaction information for fraud prevention, risk management, identity verification, transaction monitoring, and other security purposes.

If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else.

Communicating With You

We use your personal information to provide customer support, respond to your inquiries, provide effective Services, communicate with you about your orders and transactions, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and enforce or investigate potential violations of our terms or policies.

Cookies, Pixels, and Similar Technologies

We and certain third-party service providers may use cookies, pixels, tags, web beacons, software development kits, and similar technologies to operate our website, remember preferences, understand website usage, measure advertising performance, prevent fraud, and provide or personalize advertising.

These technologies may collect information such as your IP address, browser and device information, pages viewed, products viewed, actions taken on our website, referring websites, and other information about your interaction with our Services.

Some of these technologies may be provided by third parties, including Shopify, Meta, Paystack, and other service providers.

Where required by applicable law, certain non-essential cookies, pixels, or similar technologies may be subject to your consent or privacy choices.

You may be able to manage certain cookies and privacy choices through your browser settings, our website's privacy or cookie controls, or other mechanisms made available to you.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy and applicable law. Such circumstances may include:

• Shopify, vendors, and service providers who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping, fraud prevention, and other business operations.

• Payment providers, including Paystack, when necessary to process payments, complete transactions, verify payments, prevent fraud, manage risk, and provide payment services.

• Advertising and marketing partners, including Meta and other providers that help us advertise our products, measure advertising performance, understand customer activity, and deliver or personalize advertisements.

• Analytics providers that help us understand how visitors use our Services and how our marketing performs.

• Business and marketing partners that provide marketing services or advertising on our behalf. These partners may process information in accordance with their own privacy notices.

• When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as when you use social media features, widgets, or login integrations.

• Our affiliates or corporate group, where applicable.

• In connection with a business transaction, such as a merger, acquisition, financing, restructuring, or bankruptcy.

• For legal and security purposes, including to comply with applicable legal obligations, subpoenas, search warrants, or similar requests, enforce our terms and policies, and protect or defend the Services, our rights, or the rights of our users and others.

Depending on where you reside, you may have a right to direct us not to share certain information for targeted advertising or other purposes recognized by applicable privacy laws. You can exercise applicable opt-out rights through the relevant privacy options available on our website.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you.

In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify.

To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our Store, along with other merchants, and with Shopify.

In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes.

To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

Depending on where you live, you may exercise certain rights with respect to your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party.

Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit.

We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, resolve disputes, prevent fraud, or enforce applicable contracts and policies.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required or permitted by applicable law.

Your Rights and Choices

Depending on where you live and the laws that apply to you, you may have some or all of the rights listed below in relation to your personal information.

These rights may not apply in all circumstances and may be subject to applicable legal exceptions.

Right to Access / Know

You may have a right to request access to personal information that we hold about you.

Right to Delete

You may have a right to request that we delete personal information we maintain about you, subject to applicable legal requirements and exceptions.

Right to Correct

You may have a right to request that we correct inaccurate personal information we maintain about you.

Right to Portability

You may have a right to receive a copy of certain personal information we hold and, where applicable, request that we transfer it to another party.

Right to Object or Opt Out of Certain Advertising

Depending on where you reside, you may have a right to object to or opt out of certain processing of your personal information for targeted advertising or similar purposes, including certain sharing of information with advertising partners.

Managing Communication Preferences

We may send promotional emails or other marketing communications where permitted by applicable law.

You may opt out of receiving promotional communications at any time by using the unsubscribe option provided in our marketing communications or by contacting us.

If you opt out of marketing communications, we may still send non-promotional communications, such as order confirmations, shipping updates, account-related communications, or other transactional messages.

Exercising Your Rights

You may exercise applicable privacy rights where indicated on the Services or by contacting us using the contact details provided below.

If your request concerns personal information processed directly by a third-party payment provider in connection with a payment transaction, that payment provider may independently handle the request in accordance with its own privacy practices and applicable law.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

We will respond to requests within the timeframe required by applicable law.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the contact details provided below.

If you are located in Nigeria and believe your personal information has been processed unlawfully, you may also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC), subject to applicable law and the procedures established by the Commission.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries outside the country in which you reside.

For example, some of our service providers, including Shopify, Meta, Paystack, payment providers, analytics providers, technology providers, fulfillment providers, or other service providers, may process information in other countries.

Where applicable law requires safeguards for international transfers of personal information, we will seek to use appropriate legal mechanisms or safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices, the Services we provide, the third-party services we use, or operational, legal, or regulatory requirements.

When we make changes, we will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice where required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any privacy rights available to you, please contact us:

Email: support@growthboosta.com

Address: Zone 3, 904101 Abuja FCT, Nigeria