Shipping Policy – GrowthBoosta

Last updated: October 9, 2026

At GrowthBoosta, we currently deliver our GrowthBoosta Igia Massage Pillow exclusively to customers across South Africa.

We work with our fulfillment and delivery partners to process and deliver orders as efficiently as possible. Please review the information below for our current shipping and delivery terms.

🕒 Order Processing & Delivery

After your payment is successfully confirmed, your order will be prepared and shipped.

You will receive your order within 1–2 business days.

Delivery times may occasionally vary depending on your location, courier operations, public holidays, weather, or other unforeseen circumstances.

While we aim to have all orders delivered within the stated timeframe, unforeseen circumstances outside our control may occasionally cause delays.

If your order appears to be significantly delayed, please contact our support team and we'll be happy to assist.

📦 Order and Shipping Updates

• Email Confirmation: You will receive a confirmation email when your order is successfully placed.

• Shipping & Tracking Information: Once your order has been processed and handed over to the courier, you will receive a shipping confirmation email containing your tracking number or waybill number, allowing you to follow the progress of your delivery.

• Direct Communication: If there is an unexpected delay or an issue with your order, we may contact you using the email address or phone number provided at checkout.

If you have questions about the status of your order, you can contact us at:

Email: support@growthboosta.com

❌ Order Cancellation

If you need to cancel your order, please contact us as soon as possible after placing your order.

We can only guarantee cancellation if your order has not yet been processed or dispatched.

Once an order has entered processing or has been dispatched, cancellation may no longer be possible. If cancellation is no longer possible, please refer to our Return & Refund Policy for your available options.

📍 Accurate Delivery Information

Please make sure your delivery information is accurate and complete when placing your order.

This includes your:

• Full name

• Phone number

• Delivery address

• City/town

• Postal code

If incorrect or incomplete information causes a delivery problem or delay, we may need to contact you to obtain the correct details before delivery can be completed.

Additional charges may apply if a new delivery attempt or address correction is required as a result of incorrect information provided at checkout.

📞 Need Help With Your Order?

If you have any questions about your GrowthBoosta Igia Massage Pillow, your order, or delivery, please contact us:

Email: support@growthboosta.com

We're happy to help and will do our best to keep you informed throughout your order's journey.